Full-Service Catering

Full-Service Catering FAQs

• Is there a minimum for full-service catering?

  • Our minimums fluctuate throughout the year based on demand and availability.

• Do you require a deposit?

  • Yes. A deposit of 33% is due at the time of booking and will be deducted from the final invoice. For some events, there may be a second deposit due four weeks prior to the event. All deposits and prepayments are non-refundable.

• When is my final guest count due?

  • Your final guest count is due no later than 14 days prior to the event date.

• When is my final payment due?

  • Final payment is due no later than 7 days prior to the event.

• What is the preferred method of payment?

  • We gladly accept payment via ACH transfer, as well as personal, certified or bank checks. Payment by credit card is subject to a platform fee.

• Is there a discount for children?

  • Yes, children age 4 and under are free of charge. Children 5-12 will be charged half price. Children don’t count toward the final guest guarantee.

• Is there a service charge?

  • A 20% service charge will be added to all full-service events unless otherwise specified. The service charge covers general operating costs aside from the cost of food and is not a gratuity.
  • At your discretion, any additional gratuity will go directly to the staff

• Can you accommodate allergies and dietary requests?

  • Yes. We can accommodate allergies and other dietary requests.

• Do you provide bar services?

  • Yes. We maintain a caterer’s liquor license and can provide full bar services, including beer, wine, and spirits.
  • We provide a temporary event permit as required by the New York State Liquor Authority for all events, along with liquor liability insurance, bartenders, non-alcoholic beverages, mixers and basic bar supplies

• Do you provide staffing?

  • Yes. We provide staffing beginning with event setup through final cleanup. Staff is billed at an hourly rate, which will be provided in your proposal.
  • Our staff uniform consists of a black button-down shirt, black slacks and black shoes.

• Do you provide rentals?

  • Yes. We work with a rental company to provide all rentals required for your event. We’ll coordinate order updates, delivery and pickup and serve as your one point of contact.

• Do you provide paper goods?

  • Yes. We can provide all necessary paper goods for an additional fee.

• What is your cancellation policy?

  • All deposits, prepayments and final payments made prior to the event date are non-refundable. However, they are transferable to another event if the event is canceled more than 90 days prior to the event date.

• Are you insured?

  • Yes. We maintain $1,000,000 in commercial general liability insurance and liquor liability insurance. If your event site requires a certificate, we will provide one.

• I see your sample menus. Is there more we can choose from?

  • Yes. Our sample menus are designed to give you an idea of our style of food. We’re happy to customize a menu to your vision. Additional charges may apply.